Frequently Asked Questions
Do I need to move everything out during restoration?
In most cases, you won’t need to move all of your belongings. At Paul Davis Restoration of Idaho – Boise Office, our team carefully evaluates the affected areas to determine what, if anything, needs to be moved. If certain items must be packed out to protect them or allow for repairs, we’ll explain the process ahead of time and help coordinate everything.
Can I walk through my home while it’s drying?
We recommend limiting foot traffic in wet or actively drying areas whenever possible. This helps reduce safety risks and allows the drying process to work more efficiently. If you do need to walk through affected areas, proper footwear is important. Our technicians will guide you on the safest way to move around your home.
My ceilings are wet. What needs to be done?
Our certified professionals check moisture levels and track how far the water has traveled. In some situations, opening sections of the ceiling is necessary to improve airflow or remove wet insulation. Fully drying these areas helps prevent mold growth and structural damage, and we’ll keep you informed every step of the way.
How do you handle sewage contamination?
Sewage backups are serious health hazards. At Paul Davis Restoration of Idaho – Boise Office, we follow strict safety and sanitation protocols. Hard surfaces are cleaned and disinfected using commercial-grade products, while porous materials such as drywall or carpet that absorb contaminated water may need to be safely removed and disposed of.
What happens when water floods my property, and what are the potential effects?
Water damage can impact many parts of a property, including:
– Drywall & Paint: Bubbling, peeling, and moisture intrusion behind walls
– Wood Materials: Warping, weakening, or rot over time
– Flooring: Damage to carpet, hardwood, and subflooring if not treated quickly
– Electronics & Safety: Electrical hazards caused by moisture
Our team responds quickly to extract water, dry all affected areas, and minimize long-term damage.
How long does it typically take to dry a property?
While every situation is different, most drying processes take about 2–5 days. The timeline depends on how much water was involved, how long it sat, and the materials affected. We monitor moisture levels daily to ensure the property is drying properly and efficiently.
What services does Paul Davis Restoration of Idaho – Boise Office provide?
We specialize in water damage restoration, fire and smoke damage restoration, mold remediation, and storm damage restoration. Our goal is to restore your property to its pre-loss condition as quickly and safely as possible.
Does Paul Davis Restoration of Idaho – Boise Office handle insurance claims for clients?
Yes. We handle insurance claims from start to finish. All communication and estimates are completed in-house, which keeps our customers informed and eliminates confusion. You won’t have to manage the paperwork on your own—we stay involved throughout the entire process.
Are you licensed, insured, and bonded?
Yes. Paul Davis Restoration of Idaho – Boise Office meets all licensing requirements, carries full insurance, and ensures our technicians receive ongoing training and IICRC certification. Your property is always in qualified, professional hands.
How quickly can you respond to an emergency?
We offer 24/7 emergency service and typically arrive on-site within 90 minutes. Fast response is critical to preventing secondary damage such as mold growth or structural deterioration.
How do you assess the extent of the damage?
We use advanced tools like moisture meters and infrared cameras to identify hidden water, moisture pockets, or compromised materials. This allows us to create a precise plan for drying, cleanup, and restoration.
What do you do to prevent mold growth after water damage?
Preventing mold starts with rapid and thorough drying. We use industrial air movers, high-capacity dehumidifiers, and antimicrobial treatments on vulnerable surfaces to stop mold before it can develop.
Do you offer any service guarantees?
Yes. We guarantee our workmanship and stand behind the quality of our restoration work so customers can feel confident long after the project is complete.
Are your cleaning products and methods eco-friendly?
Whenever possible, we use environmentally conscious cleaning products that balance strong remediation power with safety for people, pets, and the environment.
What safety measures do you take on-site?
Our technicians follow strict IICRC and OSHA guidelines, including wearing proper PPE and using containment systems to protect unaffected areas. Safety is always a top priority.
Can you remove tough odors like smoke or mildew?
Yes. We use specialized equipment such as ozone machines and hydroxyl generators to eliminate odors at the source—not just cover them up.
Do you provide post-restoration cleanup services?
Absolutely. Once restoration work is complete, we can perform final cleaning, deodorizing, and sanitizing to ensure the property is safe and ready to use.
Can I stay in my home during the restoration?
That depends on the severity of the damage and the type of work being done. Some situations allow homeowners to remain in place, while others may require temporary relocation. We’ll advise you based on your specific situation.
How long does the entire restoration process usually take?
Minor water losses may take only a few days, while larger fire or mold projects can take several weeks. We provide a clear plan and timeline upfront and keep you updated throughout the project.
Still Have Questions?
Our expert team is ready to answer any questions and provide the professional restoration service your property needs.
What Our Satisfied Customers Say
"We had a water leak, called insurance and they sent out Paul Davis Restoration. This company and the people working on our house have been informative and helpful. They get in from day 1 and start to resolve the problem. I would recommend Paul Davis Restoration of Idaho for anyone's service."
"I felt safe in Paul Davis’s hands. From the moment they stepped through the doors and took over our project, we felt that our home/possessions were being well taken care of by them. Please consider Paul Davis for your next project whether great or small!….and ask for Ryan."
"From start to finish, they were responsive, professional, and thorough. The team showed up on time, clearly explained the process, and made sure every detail was taken care of. They turned a stressful situation into a smooth, manageable one. I highly recommend Mirza if you’re looking for someone reliable and trustworthy!"
Our Service Area
Serving Idaho - Boise Office
- Banks
- Caldwell
- Eagle
- Emmett
- Fruitland
- Garden Valley
- Glenns Ferry
- Greenleaf
- Hammett
- Homedale
- Horseshoe Bend
- Idaho City
- Kuna
- Letha
- Lowman
- Marsing
- Melba
- Meridian
- Middleton
- Mountain Home
- Mountain Home AFB
- Nampa
- New Plymouth
- Notus
- Ola
- Parma
- Payette
- Placerville
- Star
- Sweet
- Wilder
- Boise
- Garden City
- Corral
- Fairfield
- Hill City
- King Hill
